About Us


Trish Callahan

Mrs. Callahan serves as the Office Manager, lien search/HOA supervisor, and the HR Assistant. She manages the Front Office and oversees all general office functions. She also assists the HR Director, handling all of the day to day issues. She keeps up with all of our Social Media and coordinates all of our charitable efforts and events. Trish has been serving your needs with Consumer Title since 2008..


Scott Armstrong

Mr. Armstrong is a Licensed Title Agent with 28 years of experience in Real Estate, including but not limited to REO, Foreclosure Short Sales, Commercial, and Residential transactions. Cross trained in foreclosure restructuring utilizing deeds in lieu prior to sale. Proficient as a liaison and support for clients, lenders, realtors, sellers and buyers. He oversees both the closing and accounting departments. .

LynnDee Snyder

Mrs. Snyder, a partner and stockholder of Consumer Title and Escrow, serves as Vice President and Chief Operating Officer. She is responsible for the company’s day to day operating activities, including revenue and sales growth, expense, cost and margin control, process analysis, client relations, staffing, and business development. LynnDee is a licensed Title Agent for the State of Florida and has worked in the real estate industry since 1998. She is a member of FLTA (Florida Land Title Association) and an affiliate member of the Pinellas Realtors Organization.

Douglas M. Bales

Mr. Bales is a partner and stockholder of the company, as well as a Real Estate Attorney in practice since 1988 and Board Certified since 2000. He has wide-ranging experience in the real estate industry, including all aspects of mortgage foreclosure litigaton, bankruptcy, replevins, note suits and real estate closings.

Douglas C. Zahm

Mr.Zahm is the president and a stockholder of the company. He is a licensed practicing attorney and a member of the Florida Bar since October 1973. He practices extensively in real estate law and commercial litigation. In addition, he represents numerous financial institutions in mortgage foreclosure and bankruptcy matters.

For general questions regarding our company and services we provide, please contact

Trish Callahan
Office Manager